Shipping Policies

How much does shipping cost?

– It starts from $150mxn and up depending on the weight and quantity of the product, for shipping to all Mexico, our quote will show you the cost.
Orders are shipped by DHL, FedEx, Estafeta, Redpack, UPS, we select the best and always the safest for you, depending on your location.

*REEXPEDITION: If the courier considers your area as remote or difficult to access, an extra cost of $85mxn pesos will be applied for reshipment, contact us to find out if this charge applies to your area.

How long does it take for my order to arrive?

*Shipping will take 1 to 4 business days after your payment is credited (all our boards are made to order).

**Ask for boards in stock for IMMEDIATE SHIPPING, shipping will be done in 1 business day.

Once your package is shipped, you will be provided with a tracking number.

Is the shipment secure?

In evano we work with 100% secure parcels, such as: DHL, FedEx, Estafeta, Redpack and UPS for all Mexico.

What are the opening hours?

– Physical store: Monday to Friday from 11:00 to 17:00 hrs.
– Customer service ONLINE: email: ventas@evano.com.mx, phone, whatsapp: 24/7 6628479739 and 6621278597

* Orders received from Friday after 2 pm will be attended and processed as soon as possible the following Monday.

Do you do wholesale?

Yes, contact us and we will make an agreement personally.

Where is the store located?

Campeche 82 – A between Yañez and Escobedo Col. San Benito, Hermosillo, Sonora, Mexico. We do not have branches.

Is there a warranty?
Evano offers a 15 day warranty on all boards for wood delamination. This warranty does NOT cover damage caused by any type of mistreatment or misuse of the board.